Patients are seldom aware that they have a right to question therapeutic procedures. When they do voice doubts, they are often considered defiant. Nobody truly encourages patients to cast doubt on academic knowledge and psychological practice. The therapist’s expectation of the patient’s absolute trust is contrary to the level of self-responsibility and self-efficacy that the patient is to reach during the course of treatment. This uneven relationship provides an unnecessary protection for the therapist. Many reports as well as experience have demonstrated that the formulation of ethical guidelines alone is inadequate concerning the right to a healthy mutual skepticism in the patient-therapist relationship. This deficiency may impact the quality of therapeutic services.

Quality assurance is of special importance in the treatment of young adults and children, as verbal capacity and critical expression may be in early stages of development.

Given these circumstances, traditional psychotherapeutic principles may only be of limited use. In fact, challenging the professional requirements of ethics, diligence and of supervision in psychotherapy strengthens the field ensuring continued progress. Misgivings alone are not enough, however. Psychotherapeutic circles must collaborate to start a new discourse about open questions regarding quality assurance. Insofar, the Ethics Pilot Project conducted by the Swiss Charta for Psychotherapy signals a good start.

Spielzeit and Quality Assurance

In its 22rd year of operation, Spielzeit Child Psychotherapy is a community-oriented charitable organization located in Zurich composed of a team of therapists that provide individualized play- and psychotherapy to children in crisis. In collaboration with parents, agencies and external caregivers such as teachers and doctors, we support children in redefining their place in life and society.

Our therapeutic principles ground on the notion that people with problems, mental/physical challenges and serious illnesses are individuals as unique and complete as their “healthy” counterparts and not – in contrast hereto – deficient of “normal” attributes. People with unique challenges are entitled to unconditional acceptance and social encounters that are free from performance pressure and purpose-driven expectations. The basis to our approach to understanding rests on the analytical psychology of C. G. Jung and M.-L. von Franz.